Privacy Policy

With the development of new communication tools, it is necessary to take particular care in the protection of your privacy. We are therefore committed to respecting the confidentiality of the personal information we collect, complying with personal data protection laws, and acting in accordance with the provisions of Canada's Anti-Spam Legislation (Bill C-28).

The Fondation de l’entrepreneurship does not sell, exchange, lease, give or disclose personal and confidential information in any way to any third party, or to any other areas of the Fondation de l’entrepreneurship, other than what is provided for in this privacy policy.

For transactional purposes, Réseau Mentorat collects the information listed below. Réseau Mentorat also collects information used to create personal profiles for mentors and mentees, for the purpose of matching and communication between members.

Title   
Last name
First name
Company name
Postal address
Postal code
Email address
Telephone numbers

Transactions are conducted on the online payment service provider’s server (PayPal). We do not collect any credit card information.

We collect personal information through forms and via interactivity between you and the site. As indicated in the following section, we also use cookie and/or log files to collect information about you.

Your personal information is collected via the following forms:

Registration form (for mentors/mentees) on the site
Réseau Mentorat newsletter registration form

We use information collected from these forms for the following purposes:

Order follow-up
Promotional information/offers
Statistics
Contact
Site management (presentation, organization)

Your information is also collected via interactivity between you and the site, established in the following ways:

Statistics: we use your personal information to conduct internal assessments of our activities (e.g., business volume) and to provide accountability for our financial backers.
Contact: we use your personal information to communicate with you in the context of providing our services.
Site management (presentation, organization)

We use information collected as described above for the following purposes:

Correspondence
To send you information or promotional offers (Privileges program offer) when you have consented to receive them or as permitted by law.

We gather specific information via log files and cookies. It primarily includes the following information:

IP address: if you have activated this feature in our cookie control centre, as of September 22, 2023.
Operating system
Pages visited and requests made
Time and date of connection

Using these files allows us to:

Improve service and personalize your experience
Gather statistics

When you use our site, we may collect personal data that you explicitly send us by submitting a form you have filled out on our site.

Personal data (active data collection)

Personal information is that which directly or indirectly identifies you as a physical person. You always have a choice whether or not to provide it. However, some contact information may be required for you to sign up for a service offered on our site for us to communicate with you; for example, this is necessary if you want to receive our publications, to sign up for a newsletter, or request information. Information collected will be used in the specific context of the request and as a part of the business relationship that may result.

Anonymous data (passive data collection)

We use analytical tools and other third-party technologies such as Google Analytics to automatically collect personal usage information when you use our site/services.

In some cases, when you have activated identification, location and/or profiling cookies via the consent management tool, we collect information that does not identify you individually by name, such as the type of web browser you use, the type of operating system you use, the internet domain name and (or) name of the internet service providers you are using to access this site. This type of data is collected using a standard technology known as “cookies.” Cookies are small data files that are downloaded on your computer when you visit a website. By assigning a unique identifier to every visitor, websites can recognize users anonymously. Cookies have several uses, such as allowing you to go efficiently from one page to the next, save your settings, and improve your experience as a site visitor. They can also help make sure that the advertisements you see online are more relevant to you and to your interests. You may deactivate cookies on your device at any time. You can have your browser notify you when you receive a cookie, so that you can decide whether or not to accept it. However, some site features may require cookies to work correctly.

We use Google Analytics to help us analyze how visitors use this site. Google Analytics uses cookies. The personal data generated by the Google Analytics cookie about your use of our site is sent to Google. This information is processed to compile statistical reports about our website’s activity only. We use these reports to evaluate aggregate usage data to better optimize our content and marketing, and to better meet your needs and interests. You can opt out of sending your anonymous activity data to Google Analytics by installing the browser add-on for this purpose: https://tools.google.com/dlpage/gaoptout?hl=en

The Google Analytics demographics and interests feature

The Fondation de l’entrepreneurship wants to make sure its website content is useful and valuable for its users. To help us achieve this, we have integrated the Google Analytics demographics and interests reporting feature. These tools give us access to anonymous statistical data about the gender, age group and interests of our site’s users to better adapt our content to their needs and interests. Because this information is collected via your Google ad settings, we receive it in a format that does not personally identify you.

We use features that allow us to create remarketing audiences, and these features use cookies. This enables the ad servers for Google’s advertising platform to provide you with targeted ads that are more relevant to your interests based on the content you viewed on our site.  This feature can be deactivated in your Google account settings: https://adssettings.google.com/?hl=en

The Fondation de l’entrepreneurship will not share, sell, or lease any information you provide on this site to any third party without your permission, unless required by law. We may need to share specific personal data to enable a business partner to perform tasks directly related to the reason why you provided this information, and so that you can benefit from a service offered by our site. Anonymous data from Google Analytics may be shared with other Google services. Google may then use this data to contextualize and personalize ads on its own advertising network. We may also share personal information with our suppliers: web agencies and IT agencies (hosting and databases), economic development organizations (mentoring service management), public financial backers (accountability), mass email solutions (correspondence), and event registration management solution (event management).

We collect personal data about individuals located outside of Quebec to manage the mentoring services in Canadian provinces (Alberta, British Columbia, Manitoba and Ontario).

You may choose to make your personal profile private, which makes your profile inaccessible to anyone except for the site and mentoring service administrators. We commit to providing you with a right of objection and withdrawal regarding your personal information.

The right of objection is understood as the option for site users to refuse having their personal information be used for specific purposes referenced during the collection.

The right of withdrawal is understood as the option for site users to request that their personal information no longer appear in a mailing list, for instance.

To exercise these rights, you can contact us:

Fondation de l'entrepreneurship
250 Grande-Allée West, #6
Quebec City, Quebec G1R 2H4
info@reseaumentorat.com
1-800-661-2160
www.reseaumentorat.com

Karyne Alstream
General Manager
1-800-661-2160, ext. 263
kalstream@reseaumentorat.com

Replacement:

Roxane Claessens
Director, Mentees and Mentors Experience
514-873-3262, ext. 224
rclaessens@reseaumentorat.com

We are committed to providing people with rights of access and rectification, for anyone wishing to view, modify or even delete information about themselves.

To exercise this right, contact us at:

Fondation de l'entrepreneurship
250 Grande-Allée West, #6
Quebec City, Quebec  G1R 2H4
info@reseaumentorat.com
1-800-661-2160
www.reseaumentorat.com

Starting on September 22, 2024, we commit in specific cases to providing concerned individuals or other authorized parties with the personal information we automatically collect in a structured and commonly used technological format on demand.

Personal information that we collect is stored in a secure environment. Everyone who works for us must maintain the confidentiality of your information.

To ensure the safety of your personal information, the Fondation de l’entrepreneurship and its online payment service provider have taken the following precautions:

SSL (Secure Sockets Layer) protocol
SET (Secure Electronic Transaction) protocol
Access management - authorized individual
Access management - concerned individual
Network monitoring software
Data backup
Digital certificate development
User names / passwords
Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technologies to ensure the confidentiality of your transactions. However, because no mechanism can ensure full security, there is always an element of risk when using the internet to send personal information.

The Fondation de l’entrepreneurship does not guarantee total efficiency or total security. It is possible that a hacker could break into the server. It is therefore important to keep in mind, BEFORE USING YOUR IDENTITY WHEN BROWSING OR ENTERING INTO TRANSACTIONS on reseaumentorat.com, that there is always the possibility that a malicious individual could access the reseaumentorat.com servers and use specific personal information entered by members for their own purposes. IN NO CASE can the Fondation de l’entrepreneurship, or any of its administrators, be held responsible for acts perpetrated by hackers, nor be held liable for any damages or losses that may occur under these circumstances to any member of Réseau Mentorat. The Réseau Mentorat website may be down occasionally, and some programming errors can be caused by updates or by independent events as decided by administrators. When you make purchases online, you can confirm that you are in secure mode by ensuring that the URL link (web address) starts with https :// rather than http ://.

Information about you and your credit card are transmitted in the form of an electronic message that has been encrypted, guaranteeing the confidentiality of the information in the message. As a result, the message cannot be intercepted, altered, or decoded by an intermediary.

Your payment is directly handled by PayPal, which means that your transaction will always be sent securely.

The Fondation de l’entrepreneurship does not store any data related to credit information. In the event that a membership fee is reimbursed, Réseau Mentorat handles the transaction through its online payment service platform (PayPal), the only party to store encrypted transaction information.

We agree to abide by the legislative provisions as specified in the Act respecting the protection of personal information in the private sector in the province of Quebec, as well as the Personal Information Protection and Electronic Documents Act (Canadian law).

The Fondation de l’entrepreneurship has implemented Bill C-28 (known as the anti-spam law), as required by law.

Introduction

Collection of personal information

For transactional purposes, we collect the following information:

Credit card number

Forms and interactivity

Log files and cookies

Collection and use of your personal information

Use of cookies

Google Analytics

Audience lists and remarketing

Sharing information

Right of Objection and Withdrawal

Data operator and owner

Privacy officers

Access rights

Right to data portability

Security

Online transaction security

Legislation

Application of Bill C-28